In a recent 2021 insurance outlook, 200 industry leaders weighed in on their companies’ COVID-19 recovery efforts. How can the emerging lessons serve as a catalyst for business transformation? Where do insurers stand as they enter 2021? Some key topics covered include:
Expense management still front and center to free up funds for accelerated digitization
Technology could play a crucial role, but most feel digital capabilities come up short
Insurers reevaluate talent strategies by balancing return-to-office plans with a hybrid workforce
Finance priorities reconsidered for reporting, M&A, and taxation
Insurers should keep innovating to thrive after the pandemic
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