Top 10 Myths of Technology Modernization in Insurance

By Mckinsey & Company

Modernization of technology can make a significant impact across many parts of the insurance industry, including underwriting, policy administration, and claims. Research shows that the potential benefits of modernization include a 40% reduction in IT cost, a 40% increase in operations productivity, more accurate claims handling, and, in some cases, increased gross written premiums and reduced churn.

There are many misconceptions about technology modernization in the insurance industry, a few of these myths include:

The business impact of technology modernization is underwhelming;

Modernization simply means replacing the core platform with the best-in-class option;

Using a vendor platform will guarantee access to the latest cloud-based technology;

A vendor package will give us prescriptive guidance on how to modernize our business processes;

A simple one-size-fits-all technology solution to ‘spaghetti integration’ challenge already exists;

Modern automated tools ensure smooth data conversion;

 It is always best to use industry-standard data schema;

Going from legacy to cloud-based platforms will reduce IT cost;

Getting rid of mainframes will automatically improve productivity; and

Microservices will make architecture agile and digitally savvy.

Read the guidance on approach the reality of these myths in the article here.

22 Jun 2020

Tagged in: innovation, insurance, research, technology, trends

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