The insurance industry, like so many others, is in a state of upheaval that will continue to play out in 2019. The disruptive forces at work in the industry have come into sharper focus over the past 12 months, and industry players across the board are now in motion as they race to adapt. The landscape shifts with which the insurance industry is currently contending include new developments in both technology and consumer behavior. Forces that will have the greatest impact on the insurance industry and its members this year include:
Artificial Intelligence and Automation
Risk and RegTech
Moving to the Cloud
Consolidation and Partnership
Retaining the Connected Consumer
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31 Jan 2019